Now my drivers get to gate and it still says “APPROACHING GATE” and won’t let them check-in. This app used to be goo, but they changed the entirety of how to update loads in it. * Digital proof of delivery and bills of lading documents that make it easier to track paperworkīy using this app, you agree to the Amazon Relay Terms of Use (/terms () and Privacy Notice ((). * Ability to report delays or disruptions to company dispatchers and Amazon * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Push notifications about important updates and announcements from Relay

* Trips page, where you can view booked loads and assign or update drivers * Post A Truck, which automatically books loads that match truck availability * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Load Board that makes it easy to book loads that fit your schedule If you’re a carrier or owner-operator, you’ll like…

And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go.

Amazon relay customer service